Key Responsibilities:

 

• Handle inbound/outbound calls related to sales documentation.

 

• Support branches with quote requests, order follow-ups, and sales record maintenance.

 

• Data capturing and ensuring accuracy in sales reporting tools.

 

• Escalate complex issues to the Manager.

 

Profile:

 

• 1–2 years customer service/sales support experience (call centre background preferred).

 

• Strong communication and admin skills.

 

• Comfortable using CRM and internal sales tools.

 

• Willing to work flexibly and grow into more senior roles.