About
As our valued customer, we are serious about keeping your vehicles and fleets on the road. We understand that any downtime is costly for you and your operation.
Safety is an important consideration when your vehicle or fully loaded truck is stranded on the side of the road. Our 24-hour National Breakdown Service is available to our customers across South Africa.
Our breakdown service can help you with issues related to tyres, mechanical, air, tow-in and electrical systems. We offer the added benefit of having consignment stock available through our network partners giving you our standard preferential pricing on tyres.
Need Help with a Breakdown?
Fill in the form below and we will get back to you as soon as possible
OR CALL US: +27 87 059 1111
How it works
Breakdown Service Procedure
This is the standard procedure. Instruction is received from your control centre or representitive to our Breakdown Centre. Communication is maintained throughout breakdwon.
- Driver reports breakdown to your control room
- Your control room contacts ATT Breakdown Centre
- ATT dispatches service team
- Regular progress updates
- Feedback report
- Invoice generated
National Coverage
Disclaimer: By requesting & authorising mechanical breakdown assistance, the customer acknowledges that the cause & extent of the mechanical fault cannot be determined until diagnosis & repair work have commenced.
All truck mechanical breakdown services are carried out on a best-effort basis under emergency conditions & are charged according to the work performed. Due to the nature of mechanical breakdowns, labour charges, call-out fees & parts pricing may differ from standard workshop rates based on availability, location & urgency.
By authorising ATT to proceed with the required repairs or services, the customer agrees to pay for all work completed, including labour, travel, parts & any additional services performed, in accordance with the services rendered.