Site Shift Supervisor

Job DescriptionJob Title

Site Shift Supervisor

Reports To

Site Manager / Operations Manager

Job Summary

The Site Shift Supervisor is responsible for overseeing site operations during a designated shift, ensuring staff productivity, safety compliance, and operational efficiency. The role includes supervising employees, monitoring workflow, resolving operational issues, and ensuring that daily targets are achieved.

Key ResponsibilitiesShift Operations Management

• Supervise and coordinate all activities during assigned shifts.
• Ensure operational processes run efficiently and according to company standards.
• Monitor workflow and address any delays or operational challenges.
• Ensure production or service targets are achieved during the shift.
• Conduct shift handovers and communicate important updates.

Staff Supervision

• Supervise site employees and ensure adherence to company policies.
• Allocate duties and manage workload distribution.
• Monitor attendance, punctuality, and staff performance.
• Provide guidance, coaching, and on-the-job support to employees.
• Address disciplinary matters where required.

Health & Safety Compliance

• Ensure compliance with Occupational Health and Safety regulations.
• Conduct safety checks and ensure PPE is worn at all times.
• Identify hazards and report safety concerns.
• Investigate incidents or accidents occurring during the shift.

Quality & Productivity Control

• Monitor quality standards and ensure work meets required specifications.
• Ensure efficient use of equipment, materials, and resources.
• Identify and resolve operational inefficiencies.
• Maintain productivity

Administration & Reporting

• Complete shift reports and incident logs.
• Record production, attendance, and performance data.
• Report operational issues to management.
• Ensure all documentation is completed accurately and submitted on time.

Minimum Requirements

• Grade 12 / Matric Certificate.
• Relevant supervisory or operational qualification advantageous.
• Minimum 2–4 years’ experience in a supervisory role.
• Experience in site operations, logistics, warehousing, manufacturing, or industrial environments.
• Strong understanding of health and safety regulations.
• Computer literacy (MS Office).
• Valid driver’s license advantageous.

Skills & Competencies

• Strong leadership and team management skills.
• Good communication and interpersonal skills.
• Problem-solving and decision-making ability.
• Ability to work under pressure.
• Strong organizational and planning skills.
• Attention to detail.
• Conflict resolution skills.

Key Performance Areas (KPAs)

• Shift productivity and efficiency.
• Staff supervision and attendance.
• Compliance with health and safety standards.
• Quality of work completed.